Appointments at Annex are exclusively reserved for you. We reqeuest a minimum of 48 hours' notice for any changes, rescheduling, or cancellations. Patterns of canceling with less than 48 hour notice or repeated "no shows" may result in a rebooking fee of up to $50. Additionally, we reserve the right to limit future appointments to same-day bookings for habitual cancellations. Thank you for your understanding and cooperation.

 

​To ensure a smooth experience, appointment cards are available when prebooking in studio. You will also receive appointment notices upon booking and  appointment confirmations at least 48 prior to your appointment, along with text reminders on the day of. If you do not receive confirmation, please remember to keep track of your appointment dates to avoid any missed appointments and associated rebooking fees.

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While I will do my best to accommodate any delays, please be aware that tardiness can impact my schedule for other clients. A grace period of 10 minutes is generally allowed for services scheduled for 30 minutes or more, but if you arrive late, you may need to forgo parts of the service.

 

These policies allow me the opportunity to alert waitlist clients of any openings, therefore allowing us to provide the best service possible.

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